Workflows
Approvals
Pause a workflow until a human decides — with routing, SLAs, and a full audit trail.
How it works
Drop an approval node anywhere in your workflow. The run pauses and the designated approver receives an email with a link to approve, reject, or request changes. The run resumes the moment they act.
Routing
- Single approver — a specific user or role.
- Any of — first-responder wins (useful for on-call rotations).
- All of — every named approver must approve.
- Dynamic — evaluate a template against submission data to pick the approver.
SLAs and escalation
Set a deadline on every approval. If the deadline passes, the workflow can escalate to a backup approver or auto-decide based on your fallback policy.